FAQ

This FAQ covers shopping with Yankee Candle.

What do you sell?

We sell scented candles, jar candles, and tumbler candles, home fragrance refills and reed diffusers, car fragrance products, candle accessories, holders, shades, toppers, and tools.

Where do you ship?

We ship only within the United States.

Is shipping free?

Yes. Standard shipping is free on every U.S. order and tracking is provided after shipment.

How long does delivery take?

Processing takes 1-2 business days. Standard transit usually takes 4-6 business days after shipment.

Can I return an order?

Yes. A no-reason return or exchange may be requested within 30 days after delivery.

How can I pay?

Checkout is in USD and supports Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover.

How do I contact support?

Email Support@Yankeeicandle.shop, call 6027937732, or write to 7 Bianca Blvd, Chester, New York, 10918, United States. Support hours are Monday to Friday, 9:00 AM-5:00 PM (America/Kentucky/Louisville).